Episode 83

083 | Billy Abbott | Helping People Navigate The Whisk(e)y Shelf | The Whisky Exchange

In this episode of the Maffeo Drinks Podcast, I sit down with Billy Abbott, Ambassador for The Whiskey Exchange.


We discuss the importance of internal and external education in the drinks industry, the journey from programming to whiskey, and the dynamics between liquid-first and brand-first approaches in spirits marketing.


Billy also shares insights on gauging consumer preferences and touches on the diverse pathways individuals can take within the spirits industry.


Tune in to learn about navigating brand storytelling, consumer communication, and the vital role of education in building successful drinks brands.


00:00 Welcome and Introduction

00:28 Guest Introduction: Billy's Journey

02:03 Diving into the Drinks Industry

03:40 The Role of Education in the Drinks World

05:39 Balancing Brand and Liquid in Marketing

10:00 Understanding Consumer Preferences

12:25 Navigating the Whiskey World

17:38 Exploring Cross-Category Connections

22:02 Balancing Budget and Spirit Selection

23:09 Understanding Consumer Preferences

24:34 The Complexity of Target Consumers

26:07 Marketing Strategies in the Spirits Industry

30:03 Training and Knowledge Sharing

37:01 Career Growth and Personal Development

42:18 Conclusion and Final Thoughts


About The Host: Chris Maffeo

About The Guest: Billy Abbott

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About the Podcast

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The MAFFEO DRINKS Podcast
Brands Are Built Bottom-up.

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About your host

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Chris Maffeo

With 20 years of experience working for some of the biggest drinks brands across 30+ markets, I've developed a unique understanding of how brands grow in today's market.
Now, I help drinks brands build sustainable growth through bottom-up demand creation.
My methodology focuses on how brand demand spreads - from initial venue adoption to international expansion.
I teach brands how to create, convert, and sustain demand across the three critical stages of growth: from one bottle to one case to one pallet.
My expertise lies in understanding how brands grow through genuine advocacy, from bar to bar, city to city, and building foundations that enable natural scaling.
Through consulting, training, and speaking engagements, I help brands:
• Build sustainable demand from the ground up
• Systematize their approach to building brands city by city
• Navigate the path from local success to international growth
• Develop strategies based on occasions rather than demographics